Welcome to our client page
From here you can see your place in our order queue, once started (look out for a star icon) your order progress, and as soon as we have it, the estimated completion date for your order. (Please don't book an electrician until we have confirmed the date with you, dates on this page are an estimation only).
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OUR ORDER BOOKS ARE NOW FULL FOR WOODEN CHANDELIER GUARANTEED DELIVERY BEFORE CHRISTMAS. PLEASE ORDER ALL OTHER BESPOKE LIGHTING (PENDANT LIGHTS, LAMPS) BY 30TH OCTOBER.
Our estimated lead time at present is 12 -14 weeks from order confirmation for designs with timber elements. Pendant lighting is currently 3 - 4 weeks.
Once you have placed your order you will be assigned a number for the queue below. Please don't be concerned if you don't hear from us for a few weeks, this is because we are busy working on the orders ahead of yours. As soon as we begin working on your order, we will let you know via WhatsApp or email.
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Some orders will have work done to them ahead of others, this may be a for lots of reasons, such as they have requested a specific date for completion at the point of order, the timber needed to be prepped and dried or have sika applied, or the timber had to be worked on a little to assist with finalising the design. Sometimes if we have several similar orders, we will work on them together in order to streamline our workflow.
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Once work begins: Chandeliers typically take 4-6 days to complete once started, lamps and wall lights (depending on the complexity) take 1-3 days, outdoor fixtures take 7-10 days and pendants take 1 day - please note that these are only estimates, we can encounter problems along the way, or need to keep checking design details with you, and these can extend the lead time.
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Unfortunately if we suffer delays to an order before yours, it will inevitably have a knock on effect. If we need to order in component parts, or have parts manufactured or plated, this may also extend the lead time. As a rule of thumb, we work on orders in the order that we receive them, and so please do keep an eye on the orders list below to see your place in our queue.
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Please note that pendant lights with no timber elements are wired around our other orders and so typically have a lead time of 3-4 weeks.
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We are a full time team of two with one part time member of staff, all of our creations and unique and handmade, and as such take time to make perfect. We understand that waiting can be frustrating, but it will be worth it!
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Have more questions? Most can be answered on our FAQ's page, but please do get in touch with any other queries.
Icons
- Silhouette - your order is in the queue, work has not yet begun.
- Star - work is underway, we'll be in touch if we have any questions or want to share photos or videos with you.
- Lightning bolt - we are wiring your order.
- Question Mark - please get in touch, we need to talk to you.
- Stopwatch - we are waiting for component parts or bulbs to be delivered
- Truck - your order is finished and ready for collection/to ship.
- Lock - pending payment to confirm your order.
If the making process of your chandelier is taking longer than expected and your builder or electrician is chomping at the bit, please consider ordering our advance wiring kit. That way your electrician can install, test and certify your electrical installation in advance of your fixture arriving. Read more about our advance kits here.
Client Orders
Order 176 Sarah
1m oak beam chandelier, advance kit and double wall light
Advance kit shipped
30/8/24 blue bulbs in stock
30/9/24 sanding beam and cutting oak for wall light
Estimated Ship date 22/10/24
Order 179 Willcocks
1/7/24 #1064
whiskey clock
1/9/24 barrel selected, cleaning and sanding
Estimated Ship date 22/10/24
Order 182 Palmer
10/7/24 1m Norwegian Spruce 3 x copper shades
7/10/24 prepping spruce
Estimated Ship date 14/10/24
Order 184 Buckley
11/7/24 Wine stave chandelier + 5 G125 titanium bulbs
7/10/24 woodwork complete, in the wiring queue
Estimated Ship date 20/10/24
Order 185 Cockeram
19/7/24 lamp conversion
Estimated completion date 19/10/24
Order 187 Fuller
24/7/24 2 x Oddicombe drift oak bedside lamps
7/10/24 oak cut, sanding and drilling holes
Estimated Ship date 20/10/24
Order 188 Bergen
16/7/24 #1069 Waterproof Norwegian Spruce 1m 5 lamp holders
Estimated completion date 30/10/24
Order 189 Soleimon
1/8/24 3 x Plymouth oak shelves
30/9/24 oak still drying - we cant work with it unto we are certain it wont twist and warp.
Order 189A Moore
5/8/24 300 year old oak beam chandelier
Est completion date 5/11/24
Order 190 Windle
1/8/24 XXL beam chandelier
Estimated completion date 31/10/24
Order 191 Mathern
31/7/24 2 x oak whiskey chandeliers
Estimated completion date 31/10/24
Order 192 Lintell
2/8/24 Wine stave Chandelier
Estimated completion date 15/10/24
Order 193 Douglas
5/8/24 branch lamp
Estimated completion date 5/11/24
Order 195 O'Farrell
10/8/24 Wine barrel 6 bulb plus Gold Neo
Estimated completion date 10/11/24
Order 196 Raza-Smith
#1071 11/8/24
1 x Triple Neo Cluster Pendant
1 x70cm 6 lamp holder oak beam chandelier
Estimated completion date 11/11/24
Order 196A Heley
13/8/24 #1072 7 lamp holder spiral cascade
Estimated completion date 13/11/24
Order 198 Kilbride
14/8/24 whiskey clock
Estimated completion date 3/12/24
Order 201 Sanders
27/8/24 Etsy oak whiskey clock
Estimated completion date 8/10/24
Order 204 Wallace
12/9/24 lamp conversion
30/9/24 waiting for plated parts to arrive
Estimated completion date 31/10/24
Order 205 Phillips
6/9/24 porch light
Estimated completion date 31/10/24
Order 206 Morton
9/9/24 Oak beam wrap around chandelier
Estimated completion date 9/12/24
Order 206A Proctor
17/9/24 three bulb spruce water resistant
Order 207 Mann
18/9/24 pendant and beam chandelier
Order 208 Drew
18/9/24 Triple Evo x 2
30/9/24 parts arriving today, in the queue for wiring
7/10/24 wiring also waiting on back order of Evo bulbs
Estimated completion date 18/10/24
Order 209 Evans
18/9/24 90cm dia oak disc 17 bulb chandelier
Estimated completion date 18/12/24
Order 209A Richard and Karen
19/9/24 Long drop spiral chandelier on oak
Order 210 Dorward
Branch lamp and stave chandelier
Estimated completion date 22/12/24
Order 210A Cox
26/9/24 Norwegian Spruce Chandelier
Order 211 Simun
Etsy USA 29/9/24
Est. Dispatch 23/11/24
Oak wrap around chandelier and advance kit
Order 212 Lashley
Triple evo pendant Etsy order
Please get in touch regarding cable colour.
Order 214 Kemp
27/9/24 Phonograph speaker
Estimated completion date 22/10/24
Order 215 Scholes
7/10/24 Etsy 120cm Norwegian Spruce 11 lamp holders
Est completion date 22/12/24
Orders below this line will not be delivered until the end of January 2025
Orders below this line will not be delivered until the end of January 2025