Bienvenue sur notre page client
From here you can see your place in our order queue, once started (look out for a star icon) your order progress, and as soon as we have it, the estimated completion date for your order. (Please don't book an electrician until we have confirmed the date with you, dates on this page are an estimation only).
The best time of year to order a fixture from us is October/November as this means it will be delivered in the New Year. Our lead time tends to extend in the Spring/Summer as more bespoke orders come in, and can be up to 22 weeks for timber based designs. Please see the tables below for current estimates.
De là, vous pouvez voir la progression de votre commande et dès que nous l'avons, la date d'achèvement estimée de votre commande.
Notre délai de livraison estimé actuellement pour les conceptions à base de bois (lustres/appliques murales/grandes lampes) est de 10 à 12 semaines à compter de la confirmation de commande. Notre délai de livraison estimé pour les suspensions, petites lampes et appliques murales est de 4 à 6 semaines.
Certaines commandes auront des travaux effectués avant d'autres, cela peut être dû à de nombreuses raisons, par exemple, ils ont demandé une date d'achèvement spécifique au moment de la commande, le bois devait être préparé et séché ou faire appliquer du sika, ou bien il a fallu travailler un peu le bois pour aider à finaliser la conception. Parfois, si nous avons plusieurs commandes similaires, nous travaillerons dessus ensemble afin de rationaliser notre flux de travail. Les lustres prennent généralement 2 à 4 jours une fois démarrés, les lampes (selon la complexité) prennent 1 à 2 jours, les luminaires extérieurs prennent 7 à 10 jours et les suspensions prennent 1 jour - veuillez noter qu'il ne s'agit que d'estimations, nous pouvons rencontrer des problèmes. en cours de route, ou vous devez continuer à vérifier les détails de conception avec vous, ce qui peut prolonger le délai de livraison. Malheureusement, si nous subissons des retards sur une commande antérieure à la vôtre, cela aura inévitablement des conséquences. Si nous devons commander des composants ou faire fabriquer ou plaquer des pièces, cela peut également prolonger le délai de livraison. Nous sommes une équipe de deux personnes à temps plein avec un membre du personnel à temps partiel, toutes nos créations sont uniques et faites à la main, et en tant que telles, nous prenons le temps de les rendre parfaites.
Vous avez d'autres questions ? La plupart peuvent trouver une réponse sur notre page FAQ , mais veuillez nous contacter pour toute autre question.
Icônes
Silhouette - votre commande est dans la file d'attente, le travail n'a pas encore commencé
Star - les travaux sont en cours, nous vous contacterons si nous avons des questions ou si nous souhaitons partager des photos ou des vidéos avec vous.
Éclair – nous préparons votre commande.
Camion - votre commande est terminée et prête à être collectée/expédiée.
Une fois la commande terminée, vous recevrez une notification par e-mail si elle est expédiée, avec les détails de suivi ou un message WhatsApp si vous la récupérez en personne. Pour en savoir plus sur nos termes et conditions, veuillez cliquer ici.
Towards the end of 2025 our lead time extended to 18 - 20 weeks (from the point of order) on average. We are now working very very hard to get all the orders, below, out as quickly as possible. The closer to the top your order is in the queue, the sooner it will be made. Orders placed in October/November will be delivered in January/February 2026.
Wooden Beam Chandeliers and Timber Canopy Designs
269 McCloskey-Lambert
20/3/25 Oak chandelier, 120cm 11 bulb holders
25/9/25 Oak prepped, please check WhatsApp for messages regarding colour choices and to confirm the measurements
est. completion 5/11/25
28/10/25 waiting for parts to arrive (whiskey and black cable)
274 James
3/4/25 Solar System Chandelier
8/5/25 glass blowing of the planets underway
1/10 working on the barrel lid for colour tone, glassblowers making the remaining planets, mocking up design for final approval
286 Seddon
23/5/25 93cm Plymouth oak 7 lamp holders
28/10/25 prepping oak
5/11/25 we are batch making oak chandeliers. We have cut the oak and planed it and now have moved on to sanding. Next we need to cut to length, mark the holes for cables and then route out the cable channels. It will then be varnished and finally wired. we will get int ouch if we have any questions, need to finalise anything or confirm anything.
We will be wiring the oak fixtures in the order that orders we received. The closer to the top of the list you are, to sooner it will be wired.
289 Headdock
3/6/25 Victorian Pine wrap around chandelier
26/9/25 timber being prepped
291 Saywell
6/6/25 Water resistant Norwegian Spruce chandelier 1m 5 bulbs
27/8/25 Cut to size and sanding
25/9/25 added 40cm length spruce
21/10/25 timber being sanded, pieces cut
296 Murray
2/7/25 1m 7 Bulb Plymouth Oak Chandelier
28/10/25 timber being cut and planed
5/11/25 we are batch making oak chandeliers. We have cut the oak and planed it and now have moved on to sanding. Next we need to cut to length, mark the holes for cables and then route out the cable channels. It will then be varnished and finally wired. we will get int ouch if we have any questions, need to finalise anything or confirm anything.
We will be wiring the oak fixtures in the order that orders we received. The closer to the top of the list you are, to sooner it will be wired.
299 White
2/7/25 Norwegian Spruce 90cm 5 lamp holders
21/10/25 timber being sanded
6/11/25 we are batch making spruce chandeliers. We need to cut to length, mark the holes for cables and then route out the cable channels. It will then be varnished and finally wired. We will get in touch if we have any questions, need to finalise anything or confirm anything.
We will be wiring the oak fixtures in the order that orders we received. The closer to the top of the list you are, to sooner it will be wired.
313 Kisler
4/8/25 Oak beam chandelier wrapped cables USA
28/10/25 oak being prepped
314 Westran
Oak plank 120cm 7 lamp holders
2 x wall lights
advance kit and wall lights shipped 30/8/25
5/11/25 we are batch making oak chandeliers. We have cut the oak and planed it and now have moved on to sanding. Next we need to cut to length, mark the holes for cables and then route out the cable channels. It will then be varnished and finally wired. we will get int ouch if we have any questions, need to finalise anything or confirm anything.
We will be wiring the oak fixtures in the order that orders we received. The closer to the top of the list you are, to sooner it will be wired.
318 Richards
18/8/25 Plymouth Oak full width 7 lamp holders IP65 water proofed
5/11/25 we are batch making oak chandeliers. We have cut the oak and planed it and now have moved on to sanding. Next we need to cut to length, mark the holes for cables and then route out the cable channels. It will then be varnished and finally wired. we will get int ouch if we have any questions, need to finalise anything or confirm anything.
We will be wiring the oak fixtures in the order that orders we received. The closer to the top of the list you are, to sooner it will be wired.
323 Sen
7/9/25 2m oak beam chandelier, 9 lamp holders, G125 large amber globe bulbs
5/11/25 we are batch making oak chandeliers. We have cut the oak and planed it and now have moved on to sanding. Next we need to cut to length, mark the holes for cables and then route out the cable channels. It will then be varnished and finally wired. we will get int ouch if we have any questions, need to finalise anything or confirm anything.
We will be wiring the oak fixtures in the order that orders we received. The closer to the top of the list you are, to sooner it will be wired.
328 Solon
14/09/25 Etsy 1m 3 lamp holders water resistant Norwegian spruce
Ship by 22/11
6/11/25 we are batch making spruce chandeliers. We need to cut to length, mark the holes for cables and then route out the cable channels. It will then be varnished and finally wired. We will get in touch if we have any questions, need to finalise anything or confirm anything.
We will be wiring the oak fixtures in the order that orders we received. The closer to the top of the list you are, to sooner it will be wired.
328A Bromley
15/9/25 Etsy 1m 5 lamp holders water resistant Norwegian spruce
Ship by 24/11
6/11/25 we are batch making spruce chandeliers. We need to cut to length, mark the holes for cables and then route out the cable channels. It will then be varnished and finally wired. We will get in touch if we have any questions, need to finalise anything or confirm anything.
We will be wiring the oak fixtures in the order that orders we received. The closer to the top of the list you are, to sooner it will be wired.
329 Austin
17/9/25 USA 1m Norwegian Spruce 3 lamp holders water resistant
6/11/25 we are batch making spruce chandeliers. We need to cut to length, mark the holes for cables and then route out the cable channels. It will then be varnished and finally wired. We will get in touch if we have any questions, need to finalise anything or confirm anything.
We will be wiring the oak fixtures in the order that orders we received. The closer to the top of the list you are, to sooner it will be wired.
331 Worsdall
17/9/25 60cm slim Norwegian spruce 3 lamp holders
6/11/25 we are batch making spruce chandeliers. We need to cut to length, mark the holes for cables and then route out the cable channels. It will then be varnished and finally wired. We will get in touch if we have any questions, need to finalise anything or confirm anything.
We will be wiring the fixtures in the order that orders we received. The closer to the top of the list you are, to sooner it will be wired.
332 Whitley
25/9/25 1m oak beam 10cm x 10cm wrap around chandelier. One central ceiling fixing, steel wire rope suspension. 5 x Dijon smokey
10/11/25 we are batch making oak chandeliers. We have cut the oak and planed it and now have moved on to sanding. Next we need to cut to length, mark the holes for cables and then route out the cable channels. It will then be varnished and finally wired. we will get int ouch if we have any questions, need to finalise anything or confirm anything.
We will be wiring the oak fixtures in the order that orders we received. The closer to the top of the list you are, to sooner it will be wired.
Orders after this point will be delivered after Christmas
C001 Dutfield
12/9/25 Oak beam chandelier, 120cm 7 lamp holders (double width, folded to show clean top from mezanine).
est. completion date mid Jan 2026
C002 Sharrat
1m Oak chandelier, 300yrs with curve, wrap around 6 bulbs. Plus extra finished oak
est. completion date end Jan 2026
C003 Seeley
Whiskey Stave Chandelier and matching clock
est. completion date mid jan 2026
C004 Campbell
19/10/25 Rustic Oak trunk wrap around chandelier
C005 Tennant
8/1125 Norwegian Spruce triple
C006 Bear
12/11/25 Double pendant, 1m 5 bulb flush mount Norwegian Spruce, 7 x rondo smokey bulbs
C007 Wagner
CH08 Watkins
18/11/25 2 x chandeliers, deposit for place holder in queue to finalise design
We are removing our estimated lead time for now as current orders will be made and shipped before Christmas (unless after the cutoff line). The closer to the top your order is in the queue, the sooner it will be made.
Table Lamps, Floor Lamps and Outdoor Branch Lamps
295 Samal
17/7/25 Branch lamp
base is prepared and dry, branch still drying
est. completion date early Nov
324 Lloyd
9/9/25 Theatre Footlight Lamp
est. completion date 9/12/25
330 Gidley
16/9/25 Floor lamp with oak slice base
est. completion date 16/12/25
Orders after this point will be delivered after Christmas
Current lead time 6 - 8 weeks. Please order before 31st October for delivery before Christmas.
Pendant Lights
P001 Liffey
22/10/25 Triple Evo Pendant tri colour plus extra rose evo
18/11/25 wiring complete, waiting for bulbs to arrive
We are removing our estimated lead time for now as current orders will be made and shipped before Christmas (unless after the cutoff line). The closer to the top your order is in the queue, the sooner it will be made.
Wall Lights
300 Roper
4/7/25 3 x wall lights with switch and 3 step dimming bulbs
est. completion date 5/11/25
28/10/25 wiring
333 Floot
30/9/25 2m wall light oak four sconces
27/10/25 please check WhatsApp for shade colour choices
Orders after this point will be delivered after Christmas
Phonograph Horn and Acoustic Speakers
303 Tucker
24/7/25 Wooden speaker, personalised
Orders after this point will be delivered after Christmas
We are removing our estimated lead time for now as current orders will be made and shipped before Christmas (unless after the cutoff line). The closer to the top your order is in the queue, the sooner it will be made.
Tables and Shelves
326 Richards
12/9/25 Plymouth Oak Dining Table
est. completion w/c15th Dec - if the timber dries enough to be sure it wont warp. If not then January 2026
The oak is in the studio, stacked flat and with warm gently circulalting. we are monitoring moisture levels. One th chandelier orders are completed, we will start to place the oak and check moisture again.
Orders after this point will be delivered after Christmas
We are removing our estimated lead time for now as current orders will be made and shipped before Christmas (unless after the cutoff line). The closer to the top your order is in the queue, the sooner it will be made.
Clocks
317 Fraser
18/8/25 whiskey Clock
est completion 18/11
334 Wilson
10/10/25 Oak clock personalised for birthday 24/12/25
est. Completion w/c 15th Dec
Orders after this point will be delivered after Christmas
Icons
- Silhouette - your order is in the queue, work has not yet begun.
- Star - work is underway, we'll be in touch if we have any questions or want to share photos or videos with you.
- Lightning bolt - we are wiring your order.
- Clipboard - in testing. We are performing our final safety and quality checks prior to shipping.
- Question Mark - please get in touch, we need to talk to you.
- Stopwatch - we are waiting for component parts or bulbs to be delivered
- Truck - your order is finished and ready for collection/to ship.
- Lock - pending payment to confirm your order.
_
If the making process of your chandelier is taking longer than expected and your builder or electrician is chomping at the bit, please consider ordering our advance wiring kit. That way your electrician can install, test and certify your electrical installation in advance of your fixture arriving. Read more about our advance kits here.