Welcome to our client page
From here you can see your order progress, and as soon as we have it, the estimated completion date for your order.
Our estimated lead time at present for timber based designs (chandeliers/tables/wall lights/large lamps) is 8 - 14 weeks from order confirmation. Our estimated lead time for pendants, small lamps and wall lights is 6 - 8 weeks.
Some orders will have work done to them ahead of others, this may be a for lots of reasons, such as they have requested a specific date for completion at the point of order, the timber needed to be prepped and dried or have sika applied, or the timber had to be worked on a little to assist with finalising the design. Sometimes if we have several similar orders, we will work on them together in order to streamline our workflow. Chandeliers typically take 4-6 days to complete once started, tables can take 7-9 days, lamps (depending on the complexity) take 1-2 days, outdoor fixtures take 7-10 days and pendants take 1 day - please note that these are only estimates, we can encounter problems along the way, or need to keep checking design details with you, and these can extend the lead time. Unfortunately if we suffer delays to an order before yours, it will inevitably have a knock on effect. If we need to order in component parts, or have parts manufactured or plated, this may also extend the lead time. We are a full time team of two with one part time member of staff, all of our creations and unique and handmade, and as such take time to make perfect.
Have more questions? Most can be answered on our FAQ's page, but please do get in touch with any other queries.
Icons
Silhouette - your order is in the queue, work has not yet begun
Star - work is underway, we'll be in touch if we have any questions or want to share photos or videos with you.
Lightning bolt - we are wiring your order.
Truck - your order is finished and ready for collection/to ship.
Once an order is complete you will receive an email notification, if it is being shipped, with tracking details or a WhatsApp message if you are collecting in person. To read more about our terms and conditions please click here.
Client Orders
Order 107 Fowler
1300 dia Plymouth Oak round dining table
7/2/24 Oak being planed
20/4/24 ready to assemble
Order 125 Johnson
125A2 x oak slice triple pendants
125B 1 x wine stave wall light
125C 2 x oak desks
19/2/24 oak slices sanded and drilled. Stave wall light backing chosen and sanded, stave sanded.
28/2/24 Wiring the oak slice pendants
9/3/24 Lighting collected
23/4/24 final assembly of second table
12/3/24 Oak drying
8/3/24light fittings ready to collect
Order 133 Gibbins
6/2/24 2 x oak back sconces with neo bulbs
Order 134 Lord
#1039
5/2/24 1m Oak Plank 5 bulb chandelier
26/3/24 oak cut to size
Order 134A Midmer
9/2/24 #1040
1m Oak beam chandelier 5 bulb holders
26/3/24 oak cut to size
Order 135 Haye
#1041 & #1042
9/2/24 1m Oak chandelier, 5 lamp holders and advance kit
Advance kit shipped 1/3/24
26/3/24 oak cut to size
Order 136 Hodgson
10/2/24 Oak whiskey stave chandelier re -wire
completed, shipping 23/4/24
Order 138 Blackshall
17/2/24 Shut the box
Order 140A Manross
23/2/24 Post box
Order 141 Knowles
7/2/24 Oak side table
2/4/24 oak shaped, sanded and varnished. Awaiting the legs and powder coating.
Order 142 Thomason
9/2/24 Console table & rhododendrun lamp
2/4/24 cutting, shaping and sanding
23/4/ planed, ready to fit secret brackets - waiting for work bench to clear from earlier orders
Order 142A Birt
25/2/24 Theatrical footlight lamp
2/4/24 printing the design on the lamp base
Order 143 Duke
#1049 23/2/24
80cm cable reel clock
Order 144 Wortley
27/2/24 1m 5 bulb oak beam, black pearl
2/4/24 advance kit shipped
Order 145 Massey
SI-194 12/3/24
1m Norwegian Spruce, 5 lamp holders (no bulbs)
Order 148 Hoffman
2/3/24 Oak beam chandelier USA
Order 147 Lenton
SI-196 12/3/24
Triple Spruce Hanging Pendant, 3 x G125 Amber Large Globe Bulbs
Order 150 Cotton
23/3/24 Whiskey Clock
Order 151 Wagstaff
1/4/23 Oak lamp with recessed artifacts, sunken lamp holders
Order 152 Johnson
30/3/24 Whiskey Clock
Ship by end April
Order 153 Sloane
3/4/24 Stag Oak floor lamp
Order 154 Moore
5/4/24 SI-203 Triple pendant with pumpkin cages
23/4/24 awaiting triple ceiling cap, all other parts are sprayed to black and assembled.
Order 155 Rumbsby
3/4/24 SI-201
2 x 10 bulbs spiral whiskey chandelier, kinna bulbs
Order 156 Mitchell
4/4/24 SI-202 Phonograph Horn Speaker
Order 157 Taylor
9/4/24 2 x natural branch wall lights
Order 158 Young
15/4/24 #1058
1 x advance hanging kit
1 x 10 lamp holders cable reel chandelier
12 x G125 bulbs
Order 159 Young
18/4/24 2 x triple oak chandeliers
Order 160 Coombs
22/4/24 SI-205 Whiskey Barrel 6 bulb chandelier